Defro Home – The warmth of the home hearth

Fill in the form and get an extended fireplace warranty along with faster technical support!

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Guaranteed comfort

Over 50 years of uninterrupted excellence in manufacturing devices is no coincidence – it’s our history written through the satisfaction of successive generations of Customers.

This exceptional warranty is not just a promise of trouble-free use – it is our commitment to give you peace of mind and confidence that you’ve invested in a top-quality product. That’s why we proudly offer you an even longer warranty period that significantly exceeds market standards.

Why is it worth it?

Extended warranty

If you register your product, you can enjoy an extended warranty – up to 12 years!

Faster technical support

By registering your warranty, you will get faster technical support. Our service team will have the full history of your device!

Safety

By registering your device, you can be sure that the product was properly installed by a certified installer.

Easier parts ordering

By registering your warranty, we will be able to send you parts that fit your fireplace faster, e.g. a gasket rope or seals!

How to find the serial number?

It’s simple! To enter the serial number in the registration form, just write down the 9-digit serial number from the device’s nameplate.

The nameplate is always located under the grate of the device.

Open the fireplace door, lift the grate, write down the serial number, and you’re done!

Defro - Informacje

How to register your product?

1. Fill in the form

Complete all fields in the form, including a photo of the nameplate and the warranty card.

2. Choose the warranty you are interested in

Choose the warranty you’re interested in – you can get up to 12 years of warranty if you meet the conditions specified in the terms and conditions!

3. Receive confirmation and enjoy your product!

After you correctly submit the form, we will verify the information you provided and you will receive confirmation from us of the extended warranty!

Available warranty options

8 years Warranty

Additional warranty conditions:

Additional fee: PLN 500;
Purchase of the device without installation from an Authorized DEFRO Partner.

10 years Warranty

Additional warranty conditions:

Purchase and installation of the product carried out by an Authorized DEFRO Partner

12 years Warranty

Additional warranty conditions:

Purchase, installation, and construction of the fireplace enclosure by an Authorized DEFRO Partner.