Infolinia Serwisowa - Defro home

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Report a fireplace issue

DEFRO HOME HELPLINE


Mon – Fri – 07:00 – 20:00
Saturday – 07:00 – 12:00
Sunday – closed

509 702 720
Call the number:

509 702 720

The service request should be sent to: serwis@defrohome.pl

Customers interested in the Defro Home offer who are at the stage of choosing a boiler, fireplace, or recuperator are invited to visit www.defro.pl
and go to the Products section. There you will find all the necessary information, including detailed descriptions and technical specifications of the devices, along with precise dimensions, which are especially useful when installing a fireplace in a living space (such as a living room).

Making every effort to ensure that our products operate reliably for many years, we have prepared a series of posts along with instructional videos, available at:

Proper fireplace lighting

How to keep the fireplace glass clean

How to clean the fireplace glass

Why wood must be dry

Why it’s worth choosing a guillotine system

Can I connect a fireplace with a heat pump or a boiler?