Cookies Policy

Data Controller

The controller of personal data is DEFRO R. Dziubeła spółka komandytowa, Powiatowa Street 111A, 26-067 Ruda Strawczynśka, holding tax identification number (NIP): 9591968493 and statistical number (REGON): 363378898.

This document defines the rules for using cookies (i.e. storing them on the user’s device and accessing them) on the website:

defrohome.com

Policy version

This version was last updated on 05.01.2026. From time to time, we may change this Policy, which will be communicated by updating this section.

What are cookies?

A cookie is a small text file that is stored on your device (e.g. computer, smartphone or other electronic device) when you use our website. The cookie is stored in your web browser and allows us or third parties to recognize you and remember data such as personalized information about you or your preferences. They also help us learn more about how you use our Website so that we can introduce improvements and enhance its functionality.

Cookies may be “persistent” or “session” cookies. Persistent cookies remain on your device after you go offline, while session cookies are deleted when you close your browser.

Types of cookies

The cookies that we store on your device are divided into the following categories:

  • Essential cookies. These are, as the name suggests, necessary for the Website to function and to prevent it from being disabled in our systems. They are usually created in response to actions taken by you, such as setting your privacy preferences or logging in. You can set your browser to block or alert you about these cookies, but in that case the Website will not function properly. These cookies do not store any personally identifiable information.
  • Functional cookies. These cookies are used to provide a more personalized experience on our website and to remember choices you make while using it. For example, we may use functional cookies to remember language preferences or login details.
  • Performance and analytics cookies. These cookies are used to collect information for the purpose of analyzing traffic on our website and how users use it. For example, these cookies may track how long you spend on the site or which pages you visit, helping us understand how we can improve our website. All information collected by these cookies is aggregated and therefore does not identify any specific user.
  • Advertising cookies. These cookies may be set by our Website or by our advertising partners’ websites. They may be used by these companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personalized information, but are based solely on the identification of your browser and internet device. If you do not consent to these cookies, the advertisements you receive will be less tailored to your preferences.

How do we use cookies?

The law states that we may store cookies on a user’s device if they are strictly necessary for the functioning of this website. For all other types of cookies, we need the user’s consent.
Cookies are used primarily to ensure the proper functioning of our online store and the implementation of its key features. We use cookies to learn more about how you visit and use our website. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.

Providing appropriate customer service is in our legitimate interest. This involves the need to process cookies or other data provided by customers in the chat window. Personal data in the chat window is processed automatically. Advanced features are enabled only if customers have given their consent, which also includes the use of analytical, functional and/or marketing cookies. Failure to consent to functional cookies may result in the chat function on the website being disabled.

Third-party cookies

All cookies described so far in this Information are our own cookies that we place and control. Sometimes, external companies may place cookies on our Website over which we have no control. These are called “third-party cookies”. This occurs, for example, when we have embedded content on our Website. A visitor to a page with embedded content should be aware that the third-party service provider may set its own cookies in the visitor’s web browser.

This also applies when a visitor clicks one of the social media buttons. In such cases, those platforms may place their own cookies.

Please note that we do not control these cookies and do not have access to them. Only the entity that originally created the cookies has access to them. Therefore, to obtain more information about these cookies, you should review the information available on the websites of the respective third parties. Below we list some of these entities along with links to their privacy policies:

How to manage cookies

You can change your browser settings at any time so that cookies are not accepted. Please note that many websites will not function properly if you completely block cookies, and some features on our websites may not work at all.

You can also manage your cookies yourself during your first visit to the website and each subsequent visit after clearing your browsing history in the browser you use.

How long are cookies stored?

The period for which cookies are stored on a user’s device may vary. Their expiration time is calculated with reference to the date of the user’s last visit to the website. Once expired, cookies are automatically deleted. A full list of cookies can be found below.

Essential cookies

These cookies are required for the proper functioning of the website. If they are not accepted, use of the website will not be possible and a dynamic exit from the site will occur. These are cookies without which the website may lose basic functionality, preventing its use.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us determine which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If the user does not allow these cookies, we will not know when they visited our website. Retention period: 2 years.